**Update** The duplicate ACH autopayments have been reversed and affected customers should see the credit to their banking account tomorrow. Please contact our office on Monday if you experience further issues. Thank you!
The PUD is aware of issues with duplicate autopayment transactions that were processed on Wednesday, 2/5/25. This affects ACH payments from checking and savings accounts but not payments made with credit cards. The bank has not provided an ETA, but staff is working diligently to resolve the issues. Please check the PUD Facebook and website pages for updates. Thank you for your patience in this matter.