Confidentiality
The District respects the right to privacy of our Customers. Information contained in a residential billing file that is personal in nature, such as name, address, phone number, and email will not be disclosed except as defined in RCW 42.56.330.
Disclosure of Private Information
In accordance with WAC 480-100-153 the District will not disclose or sell private consumer information including the customer’s name, address, telephone number and any other identifying information. The District will not release account information including usage and payment history to any third party without the written consent of the primary applicant, spouse or secondary applicant on the account.
Disclosure of Commercial Information
In accordance with RCW 80.04.095, notice will be provided to any commercial customer affected by a public records request under 42.56 RCW. This includes records requests for customer specific usage, financial information, costs, or design information. Under RCW 80.04.095, the affected person must respond to the initial notice within 10 days with a superior court order protecting the records as confidential.
Identity Theft Prevention Program
Skamania PUD maintains an Identity Theft Prevention Program to detect, prevent and mitigate identity theft. The Program shall include procedures to detect red flags and prevent identity theft through appropriate responses to Red Flags.