For Immediate Release
March 16, 2020
Skamania County PUD 1 Taking Proactive Measures to Protect Customers and Employees from COVID-19
Carson, WA – Skamania County PUD No. 1 is monitoring information from the Center for Disease Control and Prevention regarding recent Coronavirus (COVID-19) concerns. The World Health Organization has declared COVID-19 a pandemic.
Skamania County PUD 1 provides essential utility services to our community and will continue to be available to ensure power and water reliability. However, due to the highly contagious nature of this virus, the PUD office and operations buildings will be closed to the public until further notice. We are working to ensure services are provided to customers, while also working to protect our employees and community.
Customer service representatives will still answer phones, provide account information, and accept payments over the phone. Payments may also be made to our drop box. Any household experiencing a financial hardship related to COVID-19 should call customer service to set up a payment arrangement for their utility account. Customers who communicate their situations with the PUD and keep their arrangements will not be subject to disconnection. The opportunity for payment arrangements is available year-round to all PUD customers.
For more information, contact
John Goodman, General Manager or
The Skamania PUD’s Customer Service Representatives