P.O. Box 500
1492 Wind River Hwy
Carson, Washington 98610

Phone: 509-427-5126
Toll-Free 800-922-5329

Start / Stop Service

If you would like to establish service with us, please call our office with the following information:

  • First & Last Name
  • Social Security Number*
  • Driver’s License Number
  • Date of Birth
  • Phone Number
  • Name of Employer & Work Phone Number
  • Email Address
  • Mailing Address
  • Name, Phone Number and City & State of an Additional Contact Person (if we can’t reach you, someone who can help us)

*Online Utility Exchange is used to verify the identity and perform a soft-hit credit check for all new customers, based on the SSN. The soft-hit credit check determines whether or not a deposit will be required for the account; if a deposit is required, the amount of the deposit is based on the highest two-month bill of the last two years at the location where service is being established.

There is a $25.00 set-up charge for each service, which is billed on the first bill.

There is no charge to disconnect service– a simple phone call is all that is necessary.