How will you protect my privacy?

We take your privacy very seriously. No customer-identifying data – such as names and addresses – is stored in the meters or transmitted across the network. Unless you install a home energy management system, advanced meters cannot tell whether the energy used is from your oven, air conditioner, or hairdryer. Just like the current meters, the advanced meters will simply collect how much energy and water is being used. The advanced meters encrypt energy and water use information to ensure privacy and would transmit it to the PUD over a wireless network with multiple layers of security. Like today, the data will be used only for billing purposes, operational analysis, and planning.