Outages
Though Skamania PUD’s electric system is designed to be as reliable as possible, power interruptions do occur.
Skamania PUD’s electric system is protected with fuses and circuit breakers much like a home’s electric system, except many of Skamania PUD’s circuit breakers automatically reset themselves after a brief outage.
Outages may occur due to:
- Lightning strikes
- Snow and ice
- Wind blowing trees or limbs onto lines
- Accidents such as a car hitting a power pole
- Someone digging into a buried cable
- Squirrels climbing on transformers
- Equipment failures
Report an Outage on SmartHub
For instructions to report a power outage from the SmartHub app, visit the How to Report an Outage from the SmartHub App (PDF).
Call in to Report an Outage
To report an outage day or night call (800) 922-5329 or (509) 427-5126. Skamania Public Utility District (PUD) line crews are on call around the clock to quickly restore power in the event of an outage.
Before You Call, Check
- Is your whole house out of power?
- Do you have tripped circuit breakers or blown fuses in your service panel?
- Are your neighbors out of power?
- Look outside for any of the following: tree limb on a power line or street lights out
Note: If you live in a manufactured home, also check your service entrance breaker underneath the meter to see if you have a tripped circuit breaker (to reset first pull the circuit breaker down and then back up and repeat once if necessary)
Report the Following
Your name
Address of outage
Phone number where you can be reached
A brief description of the problem
After You Have Reported an Outage
Turn on the porch-light switch (that lets the crew know the power is on)
Turn on one light switch inside the house (that lets you know the power is on)
Turn off the controls on the furnace or heat pump and any electrical equipment that was operating prior to the outage, such as the range, washer, dryer, television or radio
Call again later if power has not been restored after a reasonable time
Skamania PUD Outage Announcements
In the event Skamania PUD needs to schedule an outage for maintenance or repair, phone calls will be made to the affected customers in as advance as possible.
When a system-wide emergency or storm outage occurs, website and social media announcements and updates will be made as frequently as possible.
Please note, these updates are posted during business hours as there is not an automated outage management system in place.